Legal
Privacy Policy
Effective Date: August 21, 2026 · Last Updated: August 21, 2026
LGA Brick Grading Authority ("LGA," "we," "us," or "our") respects the privacy of our customers, collectors, website visitors, and members. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit LGAbricks.com, create an account, join the LGA Founding Member Program, submit collectibles for grading, use the LGA Registry, purchase services, or otherwise interact with LGA.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with LGA, we may collect:
Account and contact information, including your name, email address, telephone number, billing address, shipping address, username, and account information.
Submission information, including information about LEGO® sets and minifigures submitted to LGA, declared values, service tiers selected, grading results, certification numbers, photographs, videos, submission history, and related customer instructions.
Transaction information, including services purchased, prices, discounts, taxes, shipping charges, refunds, payment status, and transaction history.
Payment information. Payment card information is collected and securely processed by LGA's authorized third-party payment processor. LGA does not intend to directly store complete credit or debit card numbers or card security/CVV codes on LGA systems.
Where a customer authorizes a payment method to be retained for a future transaction, such as the LGA Founding Member Program, LGA's payment processor may securely store the payment credentials and provide LGA with a token or other payment reference that allows an authorized future transaction to be processed.
Website and device information, which may include IP address, browser type, device type, operating system, pages viewed, referring website, approximate location derived from IP address, dates and times of visits, and website interactions.
Communications, including customer-service requests, emails, feedback, disputes, questions, and other communications with LGA.
2. How LGA Uses Information
LGA may use personal information to:
- establish and maintain customer accounts;
- receive and process grading submissions;
- authenticate, grade, certify, photograph, document, and encapsulate submitted collectibles;
- create certification numbers, digital certificates, QR verification records, and registry entries;
- process transactions, refunds, shipping, insurance, and authorized charges;
- administer Founding Memberships and other customer programs;
- apply discounts and customer benefits;
- communicate regarding submissions, accounts, payments, certifications, shipping, and customer support;
- prevent fraud, counterfeiting, certification manipulation, and unauthorized access;
- maintain and improve LGA's grading and quality-control processes;
- operate, secure, troubleshoot, and improve LGAbricks.com;
- comply with applicable laws and legal obligations; and
- send marketing communications where permitted by law and customer preferences.
3. LGA Registry and Public Certification Information
An important part of LGA's service is its certification and registry system.
Certain information associated with an LGA-certified collectible may be publicly accessible through the LGA Registry or through scanning an LGA QR code.
Public certification information may include such information as: certification number, item identification, set or minifigure information, assigned grade, certification status, photographs, and other collectible-specific information.
LGA does not intend for a customer's private contact information, home address, payment information, or other non-public account information to appear in the public registry merely because that customer owns or submitted a collectible.
Ownership of a collectible may change without changing the historical certification record.
4. Photographs and Video
LGA may photograph or record submitted collectibles for grading, certification, registry, documentation, security, quality-control, and other legitimate business purposes.
Certain photographs of certified collectibles may become part of the applicable registry or certification record.
Depending on the service selected, customers may also receive studio photography, grading documentation, or video documentation.
LGA may use non-personally-identifying photographs of graded collectibles for educational, informational, or promotional purposes as permitted by its Terms and applicable law.
5. Founding Member Information
Customers applying for one of LGA's limited Founding Memberships may provide account, contact, and payment-related information.
A prospective Founding Member's payment method may be securely retained by LGA's authorized payment processor for the future charge expressly authorized under the separate LGA Founding Member Terms & Payment Authorization.
LGA intends to maintain records of Founding Member status, assigned Founding Member number, membership benefits, discounts, and related transaction history.
The Founding Member payment authorization is governed separately by the Founding Member Terms accepted during enrollment.
6. Cookies and Similar Technologies
LGAbricks.com may use cookies, pixels, analytics technologies, session identifiers, and similar technologies to operate the website, maintain customer sessions, remember preferences, understand website usage, improve performance, prevent fraud, and support marketing.
Where legally required, LGA will obtain appropriate consent before using non-essential cookies or similar technologies.
Customers may also be able to control certain cookies through their browser or device settings.
7. Analytics and Advertising
LGA may use third-party analytics and advertising providers to understand website traffic, measure marketing performance, and improve customer experience.
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8. Email and Marketing
LGA may send transactional communications relating to accounts, submissions, certifications, payments, shipping, security, or customer-service matters.
Where permitted, LGA may separately send promotional communications regarding LGA services, offers, events, or announcements.
Customers may unsubscribe from promotional email communications using the unsubscribe mechanism provided in those communications.
Unsubscribing from marketing does not prevent LGA from sending necessary transactional or service-related communications.
9. When We Share Information
LGA does not sell personal information merely as part of providing grading services.
LGA may disclose information to service providers that assist with operations, including: payment processing, website hosting, cloud services, email delivery, shipping, insurance, fraud prevention, analytics, information technology, customer support, and professional advisers.
These providers receive only information reasonably necessary to perform their services and are subject to their own contractual and legal obligations.
LGA may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect LGA or its customers, investigate fraud, enforce agreements, or protect rights, property, or safety.
If LGA undergoes a merger, acquisition, financing, restructuring, or sale of all or part of its business, information may be transferred as part of that transaction subject to applicable law.
10. Payment Security
LGA uses established third-party payment-processing technology for payment card transactions.
LGA does not directly retain customers' complete card numbers or CVV/security codes on its own systems.
Payment processors maintain their own security and privacy practices, including applicable payment-card security requirements.
No electronic system can be guaranteed to be completely secure, but LGA will take reasonable administrative, technical, and physical measures designed to protect personal information.
11. Data Retention
LGA may retain information for as long as reasonably necessary to: provide services, maintain certification and registry records, administer lifetime or continuing customer benefits, maintain transaction and accounting records, resolve disputes, detect fraud, enforce agreements, and comply with legal obligations.
Some certification information may need to be maintained for an extended period because permanent or long-term verification is an essential component of collectible certification.
Deletion of a customer account therefore may not necessarily require deletion of historical certification records.
12. Customer Privacy Rights
Depending upon where a customer resides, applicable law may provide rights concerning personal information, potentially including rights to: access personal information; request correction; request deletion; obtain certain information about disclosure or processing; withdraw certain consent; opt out of certain marketing or data practices; or appeal certain privacy decisions.
These rights are subject to applicable legal exceptions.
LGA will not unlawfully discriminate against a customer for exercising an applicable privacy right.
13. Children
LGA's commercial grading services and accounts are intended for adults.
LGA does not knowingly solicit personal information directly from children under the age at which parental consent is legally required.
If LGA learns that personal information was collected from a child contrary to applicable law, LGA will take appropriate steps to address it.
14. Information Security
LGA uses reasonable safeguards designed to protect information from unauthorized access, alteration, disclosure, destruction, or misuse.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify LGA promptly of suspected unauthorized account activity.
15. Third-Party Websites
LGAbricks.com may contain links to third-party websites or services.
LGA is not responsible for the privacy practices of independent third parties. Customers should review those providers' privacy policies when appropriate.
16. Changes to This Privacy Policy
LGA may update this Privacy Policy as its services, technology, and legal obligations evolve.
The revised policy will identify its updated effective date. Material changes will be communicated as required by applicable law.
17. Contact LGA
Questions or requests concerning this Privacy Policy may be directed to:
LGA Brick Grading Authority
PO Box 140116
Broken Arrow, OK 74014
Email: hello@lgabricks.com
Website: LGAbricks.com